Terms Of Use

Last Updated: 02/06/2026

1. Acceptance of Terms

Welcome to ReliveX360 ("we," "our," or "us"). By accessing or using our platform, website, and mobile application (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Services.

2. Definitions

  • "Clinic" / "Subscriber": The healthcare provider, medical center, gym, or wellness professional purchasing a subscription to the ReliveX360 platform.

  • "End User" / "Patient": The individual client or patient invited by a Clinic to use the application.

  • "You": Refers to both Clinics and End Users, unless specified otherwise.

3. IMPORTANT: Medical Disclaimer (No Medical Advice)

PLEASE READ CAREFULLY: ReliveX360 is a technology platform, not a healthcare provider.

  • No Medical Advice: The content, tools, and services provided by ReliveX360 (including pain indices, nutrition plans, workout routines, and medication tracking) are for informational and management purposes only. We do not provide medical advice, diagnosis, or treatment.

  • Clinic Responsibility: Any medical plans, medication prescriptions, dosages, or health instructions found in the app are entered and managed solely by the Clinic/Doctor. ReliveX360 is not responsible for the accuracy, safety, or efficacy of these instructions.

  • End User Responsibility: Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the ReliveX360 app.

  • Emergencies: If you think you may have a medical emergency, call your doctor or emergency services immediately. Do not rely on the in-app chat for emergency communication.

4. Physical Activity Risk Acknowledgment

  • Assumption of Risk: You acknowledge that participation in physical exercise, fitness programs, training plans, and wellness activities involves inherent risks, including but not limited to injury, illness, disability, or death. By using the Services, you voluntarily assume all such risks and agree that ReliveX360 shall not be liable for any injury or damage arising from your participation in any workout, exercise, or fitness plan provided through the platform.

  • Physician Consultation: You agree to consult a physician before beginning any exercise program.

5. User Accounts

  • Registration: You agree to provide accurate, current, and complete information during the registration process.

  • Minimum Age: The Services are intended for users aged 18 or older. Minors may use the Services only with parental consent.

  • Security: You are responsible for safeguarding your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

  • Access Levels:

    • Clinics: Are responsible for managing access permissions for their staff (doctors, trainers, admins).

    • End Users: Access is granted solely at the discretion of the Clinic. If a Clinic terminates its contract with us, End User access may also be terminated.

6. Use of Services & User Content

A. For Clinics (Subscribers)

  • You represent and warrant that you hold all necessary professional licenses and certifications required by law to provide the medical, nutritional, or fitness services you offer through our platform.

  • You are solely responsible for the data you enter, including the accuracy of medication names, dosages, and patient instructions.

  • You must obtain necessary consents from your patients to input their data into our system.

B. For End Users (Patients)

  • You are granted a limited, non-exclusive, non-transferable license to use the app for your personal health tracking as directed by your Clinic.

  • You agree not to misuse the chat feature (e.g., harassment, spam, or abusive language towards clinic staff).

C. User Content Responsibility

  • You are solely responsible for any content you upload or share through the Services.

  • You agree not to upload illegal, infringing, or harmful content.

  • We reserve the right to remove any content that violates these Terms.

7. Privacy and Data Protection

  • The use of the Services is also governed by our Privacy Policy.

  • We process personal and health-related information solely for the purpose of providing the Services and in accordance with applicable data protection laws, including but not limited to HIPAA, GDPR, and other local privacy regulations where applicable.

8. Intellectual Property

  • Our Rights: ReliveX360 owns all rights, title, and interest in and to the Services, including all software, design, logos, and code.

  • Your Data: You retain ownership of the data you upload (e.g., patient records, photos). However, you grant us a license to store, process, and backup this data to provide the Service to you.

9. Payment and Subscription (For Clinics)

  • Fees: Access to the platform is subject to the payment of subscription fees as agreed upon in your service order or registration page.

  • Renewal: Subscriptions automatically renew unless canceled in accordance with our cancellation policy.

  • Non-Payment: We reserve the right to suspend or terminate access to the platform for any account that is in arrears.

10. Service Availability ("As Is")

  • The Services are provided "as is" and "as available". We do not guarantee uninterrupted or error-free operation.

11. Limitation of Liability

To the fullest extent permitted by law:

  • ReliveX360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, or goodwill.

  • Specific to Medical/Health: We are not liable for any personal injury, death, or health deterioration resulting from the use of nutrition plans, workout plans, or medication instructions provided by the Clinic through our system.

  • Force Majeure: We shall not be liable for delays or failures resulting from causes beyond our reasonable control, including internet outages, cyberattacks, government actions, or force majeure events.

  • Cap on Liability: In no event shall our total liability exceed the amount you paid to us for the use of the Services in the past six (6) months.

12. Indemnification

You agree to defend, indemnify, and hold harmless ReliveX360 and its employees from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

  • Your access to or use of the Services.

  • Your violation of these Terms.

  • (For Clinics) Any claim by a patient regarding professional malpractice or the quality of care received.

13. Dispute Resolution; Arbitration

  • Any dispute shall be resolved by binding arbitration and not in court, and you waive any right to participate in a class action.

14. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease.

15. Governing Law

These Terms shall be governed and construed in accordance with the laws of Delaware, U.S., without regard to its conflict of law provisions.

16. Contact Us

If you have any questions about these Terms, please contact us at: ReliveX360 Email: sales@relivex360.com

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